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解決方案

安裝程式通常會擱置 76%或 89%的完成。若要解決這個問題,請依照下列步驟執行︰

  1. 移除目前安裝的 Office 執行解除安裝 Microsoft Office 精靈]。

  2. 重新啟動電腦。

  3. 安裝 Office 365一次。

原因

下列的安裝檔案已損毀,就會發生這個問題︰

\office\data\15.0.4641.1005\stream.x86.x-none.dat

狀態

Microsoft 已確認這是<套用>一節所列出的 Microsoft 產品的問題。

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