Duplicated ReadFlagChangeitems are returned in a SyncFolderItems operation response in Microsoft Exchange Server 2019 and Exchange Server 2016.


The SavedReads and the Reads downloaded in current session are both processed again. It leads to duplicated items in the response from the server.


To fix this issue, install one of the following updates:

For Exchange Server 2019, install the Cumulative Update 2 for Exchange Server 2019 or a later cumulative update for Exchange Server 2019.

For Exchange Server 2016, install the Cumulative Update 13 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.


Learn about the  terminology that Microsoft uses to describe software updates.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!