Applies ToExchange Server 2013 Enterprise Edition Exchange Server 2013 Standard Edition

狀況

使用透過 HTTP 的 MAPI 連線至 Microsoft Exchange Server 2013年信箱的 Microsoft Outlook 用戶端會間歇性地中斷連線。比方說,快取模式的使用者會看到顯示在 Outlook 的 [狀態] 列上的[中斷連線訊息。此外,線上模式的使用者會在嘗試啟動 Outlook 時收到下列的錯誤訊息︰

無法啟動 Microsoft Outlook。無法開啟 Outlook 視窗。無法開啟的資料夾組。您必須連線到 Microsoft Exchange 與目前的設定檔之前,您可以與您的 Outlook 資料檔案 (.ost) 同步處理您的資料夾。

此外,下列事件會記錄受影響的伺服器執行 Exchange Server 2013年中 [事件檢視器中的應用程式日誌中︰Log name: ApplicationID: 1309Level: WarningSource: ASP.NET 4.0.30319.0Message: Event code: 3005Event message: An unhandled exception has occurred.Event ID: 35ca26135b3f454b900e631af67eeec8Event sequence: 2vent occurrence: 1Event detail code: 0Application information:Application Virtual Path: /mapi/nspiApplication Path: D:\Exchange\V15\ClientAccess\mapi\nspi\Process information:Process ID: 5096Process name: w3wp.exeAccount name: NT AUTHORITY\SYSTEMException information:Exception type: HttpExceptionException message: RpcObjectSetType at System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) at System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) at System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) at System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) at System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext)RpcObjectSetType at Microsoft.Exchange.Rpc.RpcServerBase.ThrowRpcException(String message, Int32 rpcStatus) at Microsoft.Exchange.Rpc.ProcessAccess.ProcessAccessRpcServer.RegisterInterface(Void* ifSpec, ValueType mgrTypeGuid, _GUID* pMgrTypeUuid, Void* pMgrEpv, UInt32 flags, UInt32 maxCalls) at Microsoft.Exchange.Rpc.RpcServerBase.RegisterServer(Type type, ObjectSecurity sd, UInt32 desiredAccess, ValueType mgrTypeGuid, Void* mgrEpv, String annotation, Boolean isLocalOnly, Boolean autoListen, UInt32 maxCalls) at Microsoft.Exchange.Data.ApplicationLogic.ProcessAccessManager.RegisterComponent(IDiagnosable diagnosable)Request information:Request path: /mapi/nspi/User: Is authenticated: FalseAuthentication Type: Thread account name: NT AUTHORITY\SYSTEMThread information:Thread ID: 64Thread account name: NT AUTHORITY\SYSTEMIs impersonating: FalseStack trace: at System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) at System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) at System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) at System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) at System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext)

原因

MSExchangeMapiMailboxAppPool或MSExchangeMapiAddressBookAppPool應用程式集區遇到未處理的例外狀況時,就會發生這個問題。

解決方案

若要修正這個問題,Exchange Server 2013年安裝累積更新 11

狀態

Microsoft 已確認這是<套用>一節所列出的 Microsoft 產品的問題。

參考

深入了解 Microsoft 會使用來描述軟體更新術語

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