狀況
使用透過 HTTP 的 MAPI 連線至 Microsoft Exchange Server 2013年信箱的 Microsoft Outlook 用戶端會間歇性地中斷連線。比方說,快取模式的使用者會看到顯示在 Outlook 的 [狀態] 列上的[中斷連線訊息。此外,線上模式的使用者會在嘗試啟動 Outlook 時收到下列的錯誤訊息︰
無法啟動 Microsoft Outlook。無法開啟 Outlook 視窗。無法開啟的資料夾組。您必須連線到 Microsoft Exchange 與目前的設定檔之前,您可以與您的 Outlook 資料檔案 (.ost) 同步處理您的資料夾。
此外,下列事件會記錄受影響的伺服器執行 Exchange Server 2013年中 [事件檢視器中的應用程式日誌中︰ Log name: ApplicationID: 1309 Level: Warning Source: ASP.NET 4.0.30319.0 Message: Event code: 3005 Event message: An unhandled exception has occurred. Event ID: 35ca26135b3f454b900e631af67eeec8 Event sequence: 2 vent occurrence: 1 Event detail code: 0 Application information: Application Virtual Path: /mapi/nspi Application Path: D:\Exchange\V15\ClientAccess\mapi\nspi\ Process information: Process ID: 5096 Process name: w3wp.exe Account name: NT AUTHORITY\SYSTEM Exception information: Exception type: HttpException Exception message: RpcObjectSetType at System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) at System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) at System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) at System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) at System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext) RpcObjectSetType at Microsoft.Exchange.Rpc.RpcServerBase.ThrowRpcException(String message, Int32 rpcStatus) at Microsoft.Exchange.Rpc.ProcessAccess.ProcessAccessRpcServer.RegisterInterface(Void* ifSpec, ValueType mgrTypeGuid, _GUID* pMgrTypeUuid, Void* pMgrEpv, UInt32 flags, UInt32 maxCalls) at Microsoft.Exchange.Rpc.RpcServerBase.RegisterServer(Type type, ObjectSecurity sd, UInt32 desiredAccess, ValueType mgrTypeGuid, Void* mgrEpv, String annotation, Boolean isLocalOnly, Boolean autoListen, UInt32 maxCalls) at Microsoft.Exchange.Data.ApplicationLogic.ProcessAccessManager.RegisterComponent(IDiagnosable diagnosable)Request information: Request path: /mapi/nspi/ User: Is authenticated: False Authentication Type: Thread account name: NT AUTHORITY\SYSTEM Thread information: Thread ID: 64 Thread account name: NT AUTHORITY\SYSTEM Is impersonating: False Stack trace: at System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) at System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) at System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) at System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) at System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext)
原因
MSExchangeMapiMailboxAppPool或MSExchangeMapiAddressBookAppPool應用程式集區遇到未處理的例外狀況時,就會發生這個問題。
解決方案
若要修正這個問題,Exchange Server 2013年安裝累積更新 11 。
狀態
Microsoft 已確認這是<套用>一節所列出的 Microsoft 產品的問題。
參考
深入了解 Microsoft 會使用來描述軟體更新術語。