Article ID: 243008 - Last Review: November 21, 2006 - Revision: 3.1 IIS 5.0 does not start if client for Microsoft Networks is uninstalledThis article was previously published under Q243008 We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site: http://www.microsoft.com/technet/security/prodtech/IIS.mspx
(http://www.microsoft.com/technet/security/prodtech/IIS.mspx)
SYMPTOMS
After you remove the Client for Microsoft Networks, the following services will not start: the World Web Publishing Service, the FTP Publishing Service, the Simple Mail Transfer Protocol (SMTP) Service, and the Network News Transfer Protocol (NNTP) Service. When you attempt to start these services from the Services Microsoft Management Console (MMC) snap-in, the following error message appears:
Could not start the <ServiceName> service on the Local Computer. Error:1747 The Authentication service is unknown.
The Service did not respond to the Start or Control request in a timely fashion. CAUSE
The IIS 5.0 services rely upon the RPC (remote call procedure) Locator service. When the Client for Microsoft Networks is uninstalled, the RPC Locator Service is also uninstalled. WORKAROUND
If Client for Microsoft Networks is no longer needed or desired, simply disable it. To do so follow these steps:
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