Scheduled POP3 connector e-mail message downloads may not occur on your Windows Small Business Server 2003-based computer

When you use the Post Office Protocol 3 (POP3) connector to download e-mail messages to a Microsoft Windows Small Business Server 2003-based computer, scheduled downloads may not occur.

The Imbdownl.exe process may use 25, 50, or 100 percent of the CPU resources that are shown in Task Manager. If you end the Imbdownl.exe process, the scheduled downloads will occur.

The application log may contain an event that is similar to the following:

Event Type: Warning
Event Source: POP3 Connector
Event Category: Download
Event ID: 1067
Computer: Computer_Name
Description: There was an error logging out from the POP3 server. The error is -2147014858 (An operation was attempted on something that is not a socket.). All the messages will remain in the server and its recipients may receive it more than once.

The application log may also contain events that are similar to the following:

Event Type: Error
Event Source: POP3 Connector
Event Category: Core
Event ID: 1000
Description: CreateEvent(ServiceStop) Error: Cannot create a file when that file already exists. (183) For more information, see Help and Support Center at http://support.microsoft.com.

Event Type: Error
Event Source: POP3 Connector
Event Category: Core
Event ID: 1000
Description: SetWaitableTimer Error: The handle is invalid. (6) For more information, see Help and Support Center at http://support.microsoft.com.

The following file is available for download from the Microsoft Download Center:

Download the 833992 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=206E4E32-1E37-4836-B4F7-8D6A543A7C7F&displaylang=en)

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.