If you try to perform a function after you run a script in Outlook 2003 that connects an Outlook 2003 Calendar folder that belongs to another user to your calendar, Outlook 2003 quits unexpectedly

View products that this article applies to.

SYMPTOMS

If you run a script in Microsoft Office Outlook 2003 that connects an Outlook 2003 Calendar folder that belongs to another user to your calendar and then try to perform a function, Outlook 2003 quits unexpectedly, and you receive the following error message:

Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

When you view the data in the error report, the report contains an error signature that is similar to one of the following error signatures:

   Application name  Application version  Module name  Module version  Offset
   ----------------------------------------------------------------------------
   Cscript.exe       5.6.0.6626           Cdo.dll      6.5.6980.13     0003de83
   Wscript.exe       5.6.0.6626           Cdo.dll      6.5.6980.13     0003de83

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RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.

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Service pack information

This problem is corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 (http://support.microsoft.com/kb/870924/ ) How to obtain the latest service pack for Office 2003

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Hotfix information

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How to obtain the hotfix

This issue is fixed in the Outlook 2003 post-Service Pack 1 Hotfix Package that is dated September 9, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

839647 (http://support.microsoft.com/kb/839647/ ) Description of the Outlook 2003 post-Service Pack 1 hotfix package: September 9, 2004

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office 2003 Service Pack 2.

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