Cannot Use Add/Remove Programs to Install Outlook Express 5

This article was previously published under Q229130

SYMPTOMS

When you use the Add/Remove Programs tool to install Microsoft Outlook Express, you may receive the following error message:

An error occurred loading "C:\Program Files\Outlook Express\oeimport.dll. The file may not have been installed or it has been corrupted.

This issue can occur if the C:\Program Files\Outlook Express folder in Windows has been deleted of modified.

To resolve this issue, create an Outlook Express folder in the Program Files folder before you install Outlook Express.

kbenv kberrmsg kbprb KB229130

Microsoft Support