OLEXP: Problems Sending Messages to a Shared E-mail Address

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Article ID: 229910 - View products that this article applies to.
This article was previously published under Q229910
This article has been archived. It is offered "as is" and will no longer be updated.
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
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SYMPTOMS

When you try to send an e-mail message to more than one recipient that share the same e-mail address, only the owner of the e-mail account may receive the e-mail message.

CAUSE

This behavior occurs because Outlook Express uses the actual e-mail address rather than the "friendly" name of the recipient to route e-mail messages. For example, if you send an e-mail message to two recipients listed in your address book, and the recipients have the same e-mail address, only the recipient that owns the e-mail account will receive the message.

RESOLUTION

To work around this behavior, each recipient should obtain a unique e-mail address.

STATUS

This behavior is by design.

MORE INFORMATION

Although it is possible to send a message to the same e-mail address using the friendly names listed in your address book, only the owner of the e-mail account receives the message.

Properties

Article ID: 229910 - Last Review: February 21, 2014 - Revision: 2.2
APPLIES TO
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.01 Service Pack 1
  • Microsoft Outlook Express 4.01 Service Pack 2
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 5.0
Keywords: 
kbnosurvey kbarchive kbui kbprb KB229910

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