SMS: Admin Console Installation From \sms\bin\i386 Subdirectory Causes Dr. Watson

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This article was previously published under Q235766

SUMMARY

Since Microsoft's Systems Management Server version 2.0 is a network management application, there is a need to be able to install an Administrator's Console on various Windows NT computers throughout the organization.

If the CD-ROM is not available and you attempt to install Systems Management Server Administrator Console from the x:\SMS\Bin\i386 directory on the site server, the following Dr. Watson may be generated:

An application error has occurred and an application error log is being generated.
unknown
Exception access violation (0xc0000005), Address 0x004d79ea

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STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

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MORE INFORMATION

NOTE: This fix prevents Dr. Watson error messages to be generated when using Setup.exe from the x:\SMS\Bin\i386 directory on the site server. You should not use Setup.exe from this location to install the Systems Management Server Administrator console. Use the Systems Management Server CD to install a remote Systems Management Server Administrator console.

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