Works 2000: Calendar Error Message Appears During Upgrade to Works 2000

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q239281

Expand all | Collapse all

SYMPTOMS

When you perform an upgrade from Works 4.5 to Works 2000 or Works Suite 2000, you may receive the following error message:

Calendar can't find one or more of the files it needs to run.
Run the Calendar setup program again to install the missing files.
If the Calendar still doesn't open, run the Internet Explorer setup program to install the missing files.

Back to the top

CAUSE

This behavior occurs if either of the following conditions are true:

You install Calendar version 1.0 and then, without restarting your computer, you immediately upgrade to Works 2000 or Works Suite 2000.

-or-
You install Calendar version 1.0 and then, without running the Calendar 1.0 program, you immediately upgrade to Works 2000 or Works Suite 2000.

Back to the top

RESOLUTION

To work around this behavior, remove the Microsoft Works Calendar Reminders icon from the startup group. To do this, follow these steps:

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

On your Windows desktop, right-click the Start button, and then click Open.
In the Start Menu dialog box, double-click the Programs icon.
In the Programs dialog box, double-click the Startup icon.
Click Microsoft Works Calendar Reminders.
On the File menu, click Delete.

You can now upgrade to Works 2000 or Works Suite 2000 without the error message.

Back to the top

APPLIES TO

Microsoft Works 2000 Standard Edition
Microsoft Works Suite 2000

Back to the top

kbbug KB239281

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top