Article ID: 246043 - View products that this article applies to.
This article was previously published under Q246043
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When you start Windows 2000, the mouse and keyboard may not respond when you are prompted to log on.
This behavior can occur when you restart your computer after you install the IomegaWare 2.0 Preview software by Iomega Corporation.
To resolve this issue, contact Iomega to obtain an updated driver available for IomegaWare version 2.1 for Windows 2000. For information about how to do this, visit the following Iomega Web site:
http://www.iomega.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
To work around this issue:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
When you install the IomegaWare 2.0 Preview software, the ATAPI service is disabled and the Iomega IMGATAPI service takes its place.
To configure Windows 2000 to support parallel Zip drives, follow these steps: