OLEXP: Error Message: MSIMN Caused an Invalid Page Fault in Module Wab32.dll

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Article ID: 247706 - View products that this article applies to.
This article was previously published under Q247706
This article has been archived. It is offered "as is" and will no longer be updated.
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
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SYMPTOMS

After you download Internet Explorer, you may be unable to start Outlook Express or open the address book in Outlook Express. You may also receive the following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details, the following error message may be displayed:
MSIMN caused an invalid page fault in module WAB32.dll.

CAUSE

This behavior may occur if the Wab32.dll file is damaged or corrupted.

RESOLUTION

To resolve this issue, rename the address book name. Do not rename the extension.

NOTE: The address book file name is usually your logon name.

If the file extension is not visible, you may disable hiding of the File Extensions. To do so, follow these steps:

Disable the Hiding of File Extensions

  1. Double-click My Computer, and then click Options (or Folder Options) on the View menu.
  2. Click the View tab, and then clear the check box Hide file extensions for known file types (or Hide MS-DOS file extensions for file types that are registered).
  3. Click OK, and then close My Computer.

Renaming the Address Book

  1. Click Start, point to Find, and then click Files or Folders.
  2. In the Named box, type *.wab. By default, the file should be located in the Windows\Application Data\Microsoft\Address Book folder.
  3. Right-click the Name.wab file, and then click Rename. Do not change the .wab file extension.
  4. Type a new name for the file, and then press ENTER.
  5. Start Outlook Express and then open the address book. This action creates a new address book.
  6. Import the messages from the first renamed *.wab file into the new address book.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This behavior may also occur if the Outlook Express folder is named Outloo~1. If the the Outlook Express folder is named Outlook~1, rename the folder to Outlook Express.

For information about how to rename a folder:
  1. Click Start, and then click Help.
  2. On the Index tab, type renaming, and then double-click the Renaming folders topic.

Properties

Article ID: 247706 - Last Review: February 28, 2014 - Revision: 3.2
APPLIES TO
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.01 Service Pack 2
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.01 Service Pack 1
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.01
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.01
Keywords: 
kbnosurvey kbarchive kberrmsg kbprb KB247706

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