Article ID: 247706 - View products that this article applies to.
This article was previously published under Q247706
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For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/257824/EN-US/ )OL2000: Differences Between Outlook and Outlook Express
After you download Internet Explorer, you may be unable to start Outlook Express or open the address book in Outlook Express. You may also receive the following error message:
If you click Details, the following error message may be displayed:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
MSIMN caused an invalid page fault in module WAB32.dll.
This behavior may occur if the Wab32.dll file is damaged or corrupted.
To resolve this issue, rename the address book name. Do not rename the extension.
NOTE: The address book file name is usually your logon name.
If the file extension is not visible, you may disable hiding of the File Extensions. To do so, follow these steps:
Disable the Hiding of File Extensions
Renaming the Address Book
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This behavior may also occur if the Outlook Express folder is named Outloo~1. If the the Outlook Express folder is named Outlook~1, rename the folder to Outlook Express.
For information about how to rename a folder:
Article ID: 247706 - Last Review: February 28, 2014 - Revision: 3.2
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