Terminal Server May Stop Responding and You May Receive a "STOP 0X0000001E in Cdm.sys" Error Message

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Article ID: 258749
This article was previously published under Q258749
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Symptoms

When you use a Terminal Server that is running Citrix MetaFrame 1.0, you may receive a "STOP: 0x0000001e in Cdm.sys" error message and the Terminal Server may stop responding (hang). Independent Computing Architecture (ICA) client sessions may hang and not reconnect.

The following event may be logged in the System event log before the Save Dump entry:
Event ID: 3025
Source: CDM
Description: \Device\CdmRedirector X (where X is the client session number)

Resolution

To resolve this issue, contact Citrix to obtain the Me100068.exe hotfix:
http://www.citrix.com

Properties

Article ID: 258749 - Last Review: October 26, 2013 - Revision: 2.0
Keywords: 
kbnosurvey kbarchive kbenv kberrmsg kbprb kbtermserv KB258749

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