Error Message Reports STOP 0x000000D1 in Serial.sys When Serial Device or Driver Verifier Is in Use

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This article was previously published under Q276545

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SYMPTOMS

When you use a serial device or run the Driver Verifier tool on a Windows 2000-based system, a STOP 0x00000D1 error in the Serial.sys driver may occur.

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This behavior occurs because Windows 2000 does not check the status of the current power input/output request packet (IRP) and may move on to the next power IRP while the current IRP is still pending.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size    File name
   -------------------------------------------------------
   11/14/2000  06:45p  5.0.2195.2730  72,848  ser101.sys
   11/14/2000  06:53p  5.0.2195.2730  71,344  ser71051.sys
   10/17/2000  05:56p  5.0.2195.2509  60,592  serial.sys

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

For more information on the Windows 2000 Driver Verifier please see the following Knowledge Base Article:

244617 (http://support.microsoft.com/kb/244617/EN-US/ ) Using Driver Verifier to Troubleshoot Drivers in Windows 2000

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