Article ID: 278269
This article was previously published under Q278269
This article explains how to download and install the Microsoft Office 2000 Service Pack 2 (SP-2) from the Microsoft Tools on the Web site. The following topics are included:
System RequirementsBefore you start downloading and installing Office 2000 SP-2, make sure that your computer meets the following system requirements:
What Office 2000 SP-2 DoesOffice 2000 SP-2 is designed to update your Office 2000 programs and supporting files. The following Microsoft programs can be updated by Office 2000 SP-2:
What Office 2000 SP-2 Does Not DoOffice 2000 SP-2 does not update any of the following:
How to Download and Install Office 2000 SP-2Note The following steps require Internet connectivity until you reach step 4, when you can disconnect from the Internet.
http://www.microsoft.com/office/ork/2000/appndx/toolbox.htm#offsp2Click the preceding link, and then click the link for Sp2upd.exe to download Office 2000 SP-2 for computers where Office was installed from CD-ROM.
Note If your computer is running Microsoft Windows 95 or Microsoft Windows 98 with user profiles enabled, each user of the computer must install the SR-1/SR-1a Update when they are logged on, using their profile.
Files Contained in the Sp2upd.exe DownloadIf you download Sp2upd.exe and manually extract the files by using a command line similar to the following
C:\Downloads\Sp2upd.exe /c /t:C:Sp2filesthe following files will be listed in the C:\Sp2files folder:
How to Use Command-Line Switches When Installing Office 2000 SP-2The switches for Sp2upd.exe are the standard IExpress package switches. However, Ohotfix9.exe, contained in the Sp2upd.exe download, also has its own switches, which can be passed to Ohotfix9.exe through the IExpress package command line.
To create a verbose Windows Installer log file (with the default hotfix file name in the default OfficeHotfix folder), use the following command line:
SP2UPD.EXE /C:"OHOTFIX9.EXE /v"Note The Ohotfix9.exe detection log file, "OFFICE 2000 SR-1 HOTFIX(####).LOG", is created as well.
To apply the SP2 update in completely silent mode, use the following command line:
path\sp2upd.exe /q /c:"ohotfix9.exe /q /c"This command line is useful in circumstances where an administrator is pushing out the update by using a technology such as Systems Management Server or does not want users to have the ability to cancel the application of the update.
The other command-line switches for the Office 2000 SP-2 update include the following.
Switch Function ---------------------------------------------------------------------- /t Sets the title in the dialog box displayed when the SP-2 update is finished or when it is canceled. If you pass a title with spaces on the command line with Sp2upd.exe, use double quotation marks around the string. For example: <PATH>\SP2UPD.EXE /C:"OHOTFIX9.EXE /T ""MY NEW TITLE""" /q Quiet UI mode. Silent, with no user interface. If you want a completely silent installation, you must include /q for Sp2upd.exe, as in the following: <PATH>\SP2UPD.EXE /Q /C:"OHOTFIX9.EXE /Q" /r Reduced UI mode. You see the final "success" dialog box and any error messages. /c Extracts and copies the files in the IExpress package to the OfficeHotfix folder. This can be used in situations where the files are needed after a restart to complete patching. This must be passed through the IExpress command line. For example: SP2UPD.EXE /C:"OHOTFIX9.EXE /C /V"
How to Verify That the Update Is SuccessfulTo verify that the installation of the update was successful, view the version number displayed in the About dialog box in any of the Office programs. To do this, click About <program name> on the Help menu in any of the Office programs.
The following table lists the different version numbers for each of the Office programs.
Note The version numbers displayed in the About dialog box always contain SR-1 after Office 2000 SP-2 has been successfully applied.
Office Program Version in "About" Dialog Box ------------------------------------------------------- Microsoft Access (9.0.4402 SR-1) Microsoft Excel (9.0.4402 SR-1) Microsoft FrontPage 18.104.22.16826 Microsoft Outlook (22.214.171.12427) Microsoft PowerPoint (9.0.4527) Microsoft Word (9.0.4402 SR-1)
Alternatively, you can compare the version numbers of the files listed in the following table with the same files on your hard disk. These version numbers are visible when Microsoft Windows 2000 or Microsoft Windows Millennium Edition (Me) is running on your computer.
File Version ----------------------------- bjablr32.dll 126.96.36.199 bjlog32.dll 188.8.131.52 bjsrch32.dll 184.108.40.206 cag.exe 220.127.116.115 cdo.dll 5.5.2652.65 chapi3t1.dll 18.104.22.16830 contab32.dll 22.214.171.12406 emablt32.dll 126.96.36.199 emsabp32.dll 5.5.3142.0 emsmdb32.dll 5.5.3144.0 emsui32.dll 5.5.3141.0 envelope.dll 188.8.131.5201 excel.exe 184.108.40.20630 exsec32.dll 5.5.3143.0 fp4awec.dll 220.127.116.1122 fpeditax.dll 18.104.22.16826 frontpg.exe 22.214.171.12426 graph9.exe 126.96.36.19907 mimedir.dll 188.8.131.5205 msaccess.exe 184.108.40.20606 msmapi32.dll 5.5.3145.0 mso9.dll 220.127.116.1102 msonsext.dll 18.104.22.16805 msowc.dll 22.214.171.12409 Mspst32.dll 5.5.3138.0 Msqry32.exe 126.96.36.19930 oladd.fae 188.8.131.5231 omi9.dll 5.5.3134.0 omint.dll 5.5.3134.0 outex.dll 8.30.3145.0 outllib.dll 184.108.40.20627 outllibr.dll 220.127.116.1127 photoed.exe 18.104.22.168 powerpnt.exe 22.214.171.12427 pstprx32.dll 9.0.4525.0 rm.dll 126.96.36.19907 sendto9.dll 188.8.131.5201 vbe6.dll 184.108.40.206 winword.exe 220.127.116.1127 wrd6ex32.cnv 2000.3.16.0 ww9intl.dll 18.104.22.16827
Log Files Created During Office 2000 SP-2 InstallationAs with any post SR-1/SR-1a update, Office 2000 SP-2 creates log files in the \Temp\OfficeHotfix folder. The log files have names similar to the following:
OFFICE 2000 SR-1 HOTFIX(####).LOGwhere #### is a four-digit number starting at 0001. These numbers are incremented by 1 each time that you run a post-SR-1 update. The first log file is created by OHOTFIX9.EXE, and the second log file is created by the Windows Installer. These matching pairs of Setup and Windows Installer log files have the same number (####) in the log file names, so you can quickly pair them up.
OFFICE 2000 SR-1 HOTFIX(####)_MSIEXEC.LOG
Because Office 2000 SP-2 log file names are just like any post SR-1 update log file, it will not be readily apparent which log files belong to your SP-2 update installation. The most logical way to identify Office 2000 SP-2 log files is the number (####) in the log file names. The highest numbered pair belongs to the latest post SR-1 update installation, so if you run only Office 2000 SP-2, these are the correct log files. However, the definitive way to identify the SP-2 log files is to open the OHOTFIX9.EXE log file, OFFICE 2000 SR-1 HOTFIX(####).LOG, and look at the second line in the log file. By default, the OHOTFIX9.EXE log file contains the following string on the second line:
Command line: /c /t "Microsoft Office SP-2"
How to Obtain Office 2000 SP-2 on CD-ROM (in North America only)Microsoft Office 2000 SP-2 can also be obtained free of charge on CD-ROM in North America.