Article ID: 281363 - Last Review: June 4, 2001 - Revision: 1.0 OL2002: You Cannot Delete Custom Folders Created on IMAP ServersThis article was previously published under Q281363 SYMPTOMS
When you try to delete a custom folder from an Internet Message Access Protocol (IMAP) server, the process may stop responding and you may receive the following error message:
The server responded: 'DELETE failed: Mailbox (folder name) is in use by another process'.
CAUSE
This behavior occurs because you are currently in the folder that you are trying to delete.
WORKAROUND
To work around this behavior, delete the custom folder. To do this:
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