Article ID: 310887 - View products that this article applies to.
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When you use an Earthlink dial-up networking connection to send mail through another Internet service provider (ISP) or e-mail account, you may receive the following error message:
Error 0x800ccc0e. Cannot connect to Server.
To resolve this behavior, replace the Simple Mail Transfer Protocol (SMTP) server for the other ISP or e-mail account with the Earthlink SMTP server (mail.earthlink.net). To do this, follow these steps:
Article ID: 310887 - Last Review: October 24, 2013 - Revision: 2.1