Article ID: 313050 - View products that this article applies to.
This article was previously published under Q313050
When you try to shut down Windows XP, you may receive the following Stop error:
Stop: 0x0000007E (0xC0000005, 0xFC7F1945, 0xFC9589B0, 0xFC9586B0) Kbdclass.sys- address Fc7F1945 base at FC7F1000, Datestamp 3b7d82f3
This behavior may occur if one of the following conditions is true:
To resolve this behavior, obtain the latest iTouch drivers or the latest version of the iTouch or Mouseware software from Logitech. Visit the following Logitech Web site:
For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-usMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.