Setup error message in Windows 2000 SP3: "The application failed to initialize properly (0x80000003)"

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This article was previously published under Q316605

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SYMPTOMS

When you apply Windows 2000 Service Pack 3 (SP3) on a debug version of Windows 2000 that has been upgraded to Windows 2000 Service Pack 2 (SP2), you may receive the following error message:

The Application failed to initialize properly (0x80000003). Click on OK to terminate the application.

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CAUSE

This problem occurs because a registry key that is set during the installation of Windows 2000 SP2 conflicts with the Update.exe install program.

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RESOLUTION

Microsoft has released a script that you can run before you apply Windows 2000 SP3 that removes the registry key.

The following file is available for download from the Microsoft Download Center:

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Download the 316605 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=0729b255-1a4c-49d0-ae32-e4c874252a83&DisplayLang=en)

Note When you receive the "Do you want to run a command now" prompt, click Yes. Release Date: July 30, 2002

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 (http://support.microsoft.com/kb/119591/EN-US/ ) How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

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