Electronic Arts 'Medal of Honor: Allied Assault' Program Causes an Error Message in Windows XP

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This article was previously published under Q325629

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SYMPTOMS

When you are playing the Electronic Arts 'Medal of Honor: Allied Assault' program, you may receive the following error message:

Medal of Honor: Allied Assault has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to:

   App name       App version  Module name    Module version  Offset
   -------------------------------------------------------------------
   configure.exe  1.0.0.1      configure.exe  1.0.0.1         00001211

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CAUSE

This issue may occur if Medal of Honor: Allied Assault version 1.0 or earlier by Electronic Arts is installed. These versions of this program are not completely compatible with the Microsoft software that is listed at the beginning of this article.

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RESOLUTION

To resolve this issue, contact Electronic Arts to inquire about the availability of a fix for this issue. For information about how to do so, visit either of the following Electronic Arts Web sites:

http://www.ea.com/moh/airborne/index.jsp (http://www.ea.com/moh/airborne/index.jsp)

http://www.ea.com/moh/airborne/index.jsp (http://www.ea.com/moh/airborne/index.jsp)

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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MORE INFORMATION

For information about how to contact Electronic Arts, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 (http://support.microsoft.com/kb/65416/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, A-K

60781 (http://support.microsoft.com/kb/60781/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, L-P

60782 (http://support.microsoft.com/kb/60782/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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