"The rules that failed to upload have been deactivated" error message when you use Outlook 2000

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This article was previously published under Q327598

SYMPTOMS

You may receive the following error message when you use Microsoft Outlook:

There is not enough space on the Microsoft Exchange Server to store all of your rules. The rules that failed to upload have been deactivated.

When you view your rules in the Rules Wizard, the rules are still selected. The rules appear to be active. You do not know which rules have been deactivated.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This fix requires that you install Office 2000 Service Pack 3. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 (http://support.microsoft.com/kb/276367/ ) How to obtain the latest Office 2000 service pack

File Information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date           Time  Version    Size       File name     
   -------------------------------------------------------
   17-Oct-2002 21:36              2,685,952  Outlook.msp
   17-Oct-2002 21:42              7,724,032  Outlook_admin.msp

After the hotfix is installed, the English version of this fix will have the file attributes (or later versions) that are listed in the following table.

   Date           Time  Version    Size       File name     
   -------------------------------------------------------
   18-Oct-2002 19:09  9.0.0.7017  5,337,138  Outlib.dll
   31-Oct-2002 19:15  9.0.0.7031     45,104  Recall.dll

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