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Error 0xFE occurs when you start the "Safely Remove Hardware" utility on a docked portable computer

Article ID: 329581 - View products that this article applies to.

This article was previously published under Q329581

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SYMPTOMS

When you double-click Safely Remove Hardware on a docked portable computer, error 0xFE may occur.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389

(http://support.microsoft.com/kb/322389/EN-US/ )

How to obtain the latest Windows XP service pack

Hotfix information

Note that the original version of this hotfix has been replaced by the 810400 hotfix. For additional information about this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

810400

(http://support.microsoft.com/kb/810400/ )

USB devices may not work after you unplug a downstream USB hub from the host controller

The following file is available for download from the Microsoft Download Center:

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Download the 810400 package now.

(http://www.microsoft.com/downloads/details.aspx?FamilyID=4e370d0f-bca4-4a2a-9cde-dfe2da16672a&amp;DisplayLang=en)

Release Date: January 23, 2003

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/EN-US/ )

How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date          Time    Size     File name
   -----------------------------------------
   21-Nov-2002   11:09   51,968   Usbhub.sys

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

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