Messages are marked as Read after you download headers in Exchange 2000 Server

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This article was previously published under Q329970

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SYMPTOMS

If you download Post Office Protocol version 3 (POP3) message headers by using Send and Receive Settings, and you define only the Item description, you may notice that the headers are marked as Read on the server.

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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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File name	File version	File size	Date	Time	Platform
Eximap4.dll	6.0.6348.0	90,112	22-Oct-2002	06:57	x86
Expop3.dll	6.0.6348.0	32,768	22-Oct-2002	06:57	x86
Exproto.dll	6.0.6348.0	32,768	22-Oct-2002	06:57	x86
Exspmsg.dll	6.0.6300.1	5,120	31-Jul-2002	15:37	x86
Febecfg.dll	6.0.6348.0	40,960	22-Oct-2002	06:06	x86
Iisif.dll	6.0.6348.0	32,768	22-Oct-2002	06:57	x86
Iisproto.dll	6.0.6348.0	135,168	22-Oct-2002	06:58	x86
Imap4be.dll	6.0.6348.0	61,440	22-Oct-2002	06:58	x86
Imap4evt.dll	6.0.6348.0	319,488	22-Oct-2002	06:15	x86
Imap4fe.dll	6.0.6348.0	131,072	22-Oct-2002	06:07	x86
Imap4svc.dll	6.0.6348.0	126,976	22-Oct-2002	06:57	x86
Pop3be.dll	6.0.6348.0	36,864	22-Oct-2002	06:57	x86
Pop3evt.dll	6.0.6348.0	303,104	22-Oct-2002	06:15	x86
Pop3fe.dll	6.0.6348.0	24,576	22-Oct-2002	06:08	x86
Pop3svc.dll	6.0.6348.0	73,728	22-Oct-2002	06:55	x86
Protomsg.dll	6.0.6348.0	163,840	22-Oct-2002	06:15	x86

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 (http://support.microsoft.com/kb/301378/EN-US/ ) How to Obtain the Latest Exchange 2000 Server Service Pack

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This problem occurs in Microsoft Exchange Server 2003. However, this hotfix resolves the problem in Exchange 2000 Server only.

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