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Commas in Interactive Logon Message Are Formatted As Carriage Returns

Article ID: 330618 - View products that this article applies to.

This article was previously published under Q330618

SYMPTOMS

After you edit or open a Group Policy object where the Message text for users attempting to log on interactive logon policy is defined, the formatting of the text in that policy appears incorrect when you log on to the domain. Commas in the policy text do not appear, and the text caption is formatted with carriage returns where commas were typed.

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CAUSE

This behavior may occur in the following situation:

You use a Microsoft Windows 2000-based computer to create a Group Policy object that defines the Message text for users attempting to log on policy.
You open or edit that Group Policy object by using a Windows XP-based computer.
You log on to the domain from a Windows XP-based computer.

When you define the Message text for users attempting to log on interactive logon policy in Windows 2000, the corresponding registry value is saved as a String_SZ value type. However, when you open or edit this policy by using a Windows XP Professional-based computer (where you have installed the Microsoft Windows Server 2003 administration tools), the registry value that the policy modifies is saved as a String_Multi_SZ value type.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389

(http://support.microsoft.com/kb/322389/EN-US/ )

How to obtain the latest Windows XP service pack

Hotfix information

Microsoft Windows XP Professional Service Pack 1 (SP1)
Microsoft Windows XP Professional (no service pack applied)

Microsoft Windows XP Professional Service Pack 1 (SP1)

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version        Size     File name
--------------------------------------------------------
22-Nov-2002  11:30  5.1.2600.1144  546,304  wsecedit.dll

Microsoft Windows XP Professional (No Service Pack Applied)

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Date         Time   Version       Size     File name
-------------------------------------------------------
22-Nov-2002  12:36  5.1.2600.107  546,304  wsecedit.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

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