Article ID: 331799 - Last Review: May 17, 2007 - Revision: 3.3 Your Computer May Pause with a Black Screen If You Press ESC During StartupThis article was previously published under Q331799 NOTE:This article only applies to PS/2 and previous USB/HID devices.
Ntldr can only read PS/2 scan codes. The BIOS can only handle the translation
of PS/2 and previous USB/HID scan codes to the ntldr. SYMPTOMS If you press the ESC key while your computer is starting,
your computer may pause with a black screen. If this problem occurs, you can
press any other key to resume the startup process. CAUSE The boot loader checks the F5 and F8 keys during the
startup process. In the internal key buffer, F5 and F8 are represented as an
ARC sequence that has the same first byte as the ESC key. As a result, the boot
process stops. RESOLUTIONTo resolve this problem, obtain the latest service
pack for Windows XP. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base: 322389
(http://support.microsoft.com/kb/322389/EN-US/
)
How to Obtain the Latest Windows XP Service Pack
WORKAROUND To work around this problem, press any key when the
computer pauses at a black screen during the startup process. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Windows XP Service
Pack 1. | Article Translations
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