Installation of KB 323255 Hotfix May Leave Temporary Folder

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Article ID: 816981 - View products that this article applies to.
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SYMPTOMS

After you install the hotfix that is documented in the following article in the Microsoft Knowledge Base article
323255 MS02-055: Unchecked Buffer in Windows Help Facility May Allow Attacker to Run Code
on a computer with a high-speed hyper-threaded processor or multiple high-speed processors, a temporary folder may remain in the root folder of one of the computer's hard disks.

CAUSE

This problem occurs because the Microsoft Windows Service Pack Setup installer (Update.exe) component that is included in the original installation package for the hotfix that is documented in Knowledge Base article
323255 MS02-055: Unchecked Buffer in Windows Help Facility May Allow Attacker to Run Code
may not delete the temporary folders that it creates on computers with high-speed hyper-threaded or multiple processors.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
817084 Hotfix Installation Leaves Temporary Folder on Hyper-Threading or Multiprocessor Computer
The fix that is documented in this article repackages the hotfix with updated installer component files.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The repackaged hotfix that corrects the problem that is documented in Knowledge Base article
817084 Installation of Hotfix Leaves Temporary Folder on Hyper-Threaded or Multiprocessor Computer
contains the updated components that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version   Size     File name
-------------------------------------------------
15-Feb-2003  01:20  5.3.16.3  411,136  Update.exe
The Global version of this fix has the file attributes (or later) that are listed in the following table.
Windows XP Home Edition and Professional

   Date         Time   Version            Size    File name
   ----------------------------------------------------------------------------
   18-Dec-2002  01:43  5.2.3644.0         10,752  %WINDIR%\Hh.exe           
   20-Dec-2002  23:38  5.2.3735.0        516,192  %WINDIR%\System32\Hhctrl.ocx
   20-Mar-2003  23:57  5.2.3644.0         37,888  %WINDIR%\System32\Hhsetup.dll      
   20-Mar-2003  23:57  5.2.3644.0        143,872  %WINDIR%\System32\Itircl.dll       
   20-Mar-2003  23:57  5.2.3644.0        122,368  %WINDIR%\System32\Itss.dll  


Windows XP 64-Bit Edition

   Date         Time   Version            Size    Path and File name
   ----------------------------------------------------------------------------
   26-Nov-2002  23:34  5.2.3644.0         13,824  %WINDIR%\Hh.exe           
   20-Dec-2002  23:38  5.2.3735.0      1,524,320  %WINDIR%\System32\Hhctrl.ocx
   20-Mar-2003  23:57  5.2.3644.0        100,864  %WINDIR%\System32\Hhsetup.dll      
   20-Mar-2003  23:57  5.2.3644.0        613,888  %WINDIR%\System32\Itircl.dll       
   20-Mar-2003  23:57  5.2.3644.0        356,864  %WINDIR%\System32\Itss.dll         
   18-Dec-2002  01:43  5.2.3644.0         10,752  %WINDIR%\SysWOW64\Hh.exe          
   20-Dec-2002  23:38  5.2.3735.0        516,192  %WINDIR%\SysWOW64\Hhctrl.ocx
   18-Dec-2002  01:43  5.2.3644.0         37,888  %WINDIR%\SysWOW64\Hhsetup.dll     
   18-Dec-2002  01:43  5.2.3644.0        143,872  %WINDIR%\SysWOW64\Itircl.dll      
   18-Dec-2002  01:43  5.2.3644.0        122,368  %WINDIR%\SysWOW64\Itss.dll     
  


				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

REFERENCES

For additional information about the unchecked buffer in the Windows Help facility, click the following article number to view the article in the Microsoft Knowledge Base:
323255 MS02-055: Unchecked Buffer in Windows Help Facility May Allow Attacker to Run Code

Properties

Article ID: 816981 - Last Review: October 26, 2006 - Revision: 2.5
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbtshoot kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB816981

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