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Windows XP or Windows 2000 prompts you to change your password even after you have already changed your passwordArticle ID: 831571 - View products that this article applies to. On This PageSYMPTOMSWhen you are prompted to change your password on a Microsoft Windows XP-based client computer or on a Microsoft Windows 2000-based client computer that resides on a network, and then you do so, you may be prompted to change your password again every 24 hours. Note This 24-hour period starts at the moment when you are first prompted to change your password, not at the moment when you actually change it. RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:322389
(http://support.microsoft.com/kb/322389/EN-US/
)
How to obtain the latest Windows XP service packHotfix informationWindows XPA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesNo prerequisites are required.Restart requirementYou do not have to restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows XP, 32-Bit Editions Date Time Version Size File name ----------------------------------------------------------- 04-Feb-2004 01:57 5.1.2600.1339 971,776 Msgina.dll 29-Jan-2004 00:57 5.1.2600.1337 586,752 Xpsp2res.dll Date Time Version Size File name -------------------------------------------------------------- 03-Feb-2004 23:52 5.1.2600.1339 1,272,320 Msgina.dll IA-64 04-Feb-2004 00:57 5.1.2600.1339 971,776 Wmsgina.dll x86 28-Jan-2004 23:57 5.1.2600.1337 586,752 Wxpsp2res.dll x86 28-Jan-2004 23:57 5.1.2600.1337 586,240 Xpsp2res.dll IA-64 Windows 2000 hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesThis hotfix requires Windows 2000 Service Pack 3 or later.Restart requirementYou must restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Date Time Version Size File name -------------------------------------------------------------- 03-May-2004 19:48 5.0.2195.6922 334,608 Msgina.dll 05-Feb-2004 20:18 5.0.2195.6896 5,869,056 Sp3res.dll WORKAROUNDTo work around this issue, log off and then log back on to your computer every time that you are incorrectly prompted to change your password.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2. MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/
)
New file naming schema for Microsoft Windows software update packages
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
PropertiesArticle ID: 831571 - Last Review: December 1, 2007 - Revision: 6.7 APPLIES TO
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