The "Shop for music online" link starts Internet Explorer instead of your default Web browser in Windows XP

Article translations Article translations
Article ID: 833998 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

In your My Music folder, when you click Shop for music online in the Music Tasks pane, Microsoft Internet Explorer starts. The Shop for music online link starts Internet Explorer even though Internet Explorer is not configured as your default Web browser.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

To resolve this problem, download the hotfix for your version of Microsoft Windows XP.

Windows XP 32-bit editions

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the WindowsXP-KB833998-x86-enu.exe package now.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Windows XP Professional 64-Bit Edition (Itanium)

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the WindowsXP-KB833998-IA64-enu.exe package now.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Windows XP Professional 64-Bit Edition (Itanium) 2003

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the WindowsServer2003-KB833998-IA64-enu.exe package now.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Prerequisites for Windows XP 32-bit editions and for Windows XP Professional 64-Bit Edition (Itanium)

This hotfix requires Microsoft Windows XP Service Pack 1 (SP1). For additional information about how to obtain the latest Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Prerequisites for Windows XP Professional 64-Bit Edition (Itanium) 2003

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Update replacement information

This hotfix does not replace any other hotfixes.

File Information

The file information is located in the "File Information" section in the "More Information" section later in this article.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

After you apply this hotfix, when you click Shop for music online, the link starts your default Web browser.

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows software updates
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

File Information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

To compute and to verify the MD5 hash information and the SHA-1 hash information, use the File Checksum Integrity Verifier (FCIV) utility. For additional information about how to obtain and to use the FCIV utility, click the following article numbers to view the articles in the Microsoft Knowledge Base:
841290 Availability and description of the File Checksum Integrity Verifier utility
889768 How to compute the MD5 or SHA-1 cryptographic hash values for a file

Windows XP 32-bit editions

Collapse this tableExpand this table
File nameShell32.dll
File version6.0.2800.1348
File size8,348,160
Date (UTC)21-Feb-2004
Time (UTC)00:07
File nameSxs.dll
File version5.1.2600.1336
File size676,864
Date (UTC)21-Feb-2004
Time (UTC)00:07
SHA-1 hash7013A16FBBC00607A8EE0006A260A46859F236B5
MD5 hash66EF5FF1DF1184CDE6FE6CDC18B4B4B6
File nameComctl32.dll
File version6.0.2800.1342
File size921,600
Date (UTC)21-Feb-2004
Time (UTC)00:07
SHA-1 hash9FBE585CFCBA34A899D5B25AD1B55C69CC269464
MD5 hash8A9C54692387060AAD0AB02D75896A59
File nameControls.man
File versionNot Applicable
File size1,812
Date (UTC)21-Feb-2004
Time (UTC)00:08
SHA-1 hashNot Applicable
MD5 hashNot Applicable
File nameComctl.man
File versionNot Applicable
File size621
Date (UTC)21-Feb-2004
Time (UTC)00:08
SHA-1 hashNot Applicable
MD5 hashNot Applicable

Windows XP Professional 64-Bit Edition (Itanium)

Collapse this tableExpand this table
File nameShell32.dll
File version6.0.2800.1348
File size14,374,400
Date (UTC)20-Feb-2004
Time (UTC)23:57
SHA-1 hash7AAC4A4848301A9E3B0F906CBD93A48E0ACF019B
MD5 hash0220C792B4DBA44B598F78ED2ADC647F
PlatformIA-64
File nameSxs.dll
File version5.1.2600.1336
File size2,018,816
Date (UTC)20-Feb-2004
Time (UTC)23:57
SHA-1 hash6081FB794D1D62400094F994C7AF941FB063C392
MD5 hash1C73EC9387D558CCB3BCEAD6DBB6B533
PlatformIA-64
File nameWshell32.dll
File version6.0.2800.1348
File size8,348,160
Date (UTC)21-Feb-2004
Time (UTC)00:07
SHA-1 hash127B2C1D0B9FC1957F1A550DA2F3F4E8A2B41069
MD5 hash6EC8160F640537FB48D1089F420A17E7
Platformx86
File nameWsxs.dll
File version5.1.2600.1336
File size676,864
Date (UTC)21-Feb-2004
Time (UTC)00:07
SHA-1 hash7013A16FBBC00607A8EE0006A260A46859F236B5
MD5 hash66EF5FF1DF1184CDE6FE6CDC18B4B4B6
Platformx86
File nameComctl32.dll
File version6.0.2800.1342
File size2,639,360
Date (UTC)09-Feb-2004
Time (UTC)23:05
SHA-1 hashDC1E403A82090EF23F15B173310079FD052C57E1
MD5 hash015BBB577B8375545CB58BBE154F2480
PlatformIA-64
File nameControls.man
File versionNot Applicable
File size1,813
Date (UTC)20-Feb-2004
Time (UTC)23:57
PlatformNot Applicable
SHA-1 hashNot Applicable
MD5 hashNot Applicable
File nameComctl.man
File versionNot Applicable
File size623
Date (UTC)20-Feb-2004
Time (UTC)23:57
PlatformNot Applicable
SHA-1 hashNot Applicable
MD5 hashNot Applicable

Windows XP Professional 64-Bit Edition (Itanium) 2003

Collapse this tableExpand this table
File nameShell32.dll
File version6.0.3790.125
File size12,953,088
Date (UTC)30-Jan-2004
Time (UTC)15:50
SHA-1 hashC6A3C3ED1FB373E0D749316270B2C9454DE95836
MD5 hash52FEEAD8DB1A2CF19721BB329D1D524E
PlatformIA-64
Service levelRTMGDR
File nameWshell32.dll
File version6.0.3790.125
File size8,167,936
Date (UTC)30-Jan-2004
Time (UTC)15:50
SHA-1 hash0AD3A5724EF3FD8E1E29EC4FAD36941535A7AECD
MD5 hash8DB90546D83057FF5FD11B58FD223BCA
Platformx86
Service levelWOW
File nameShell32.dll
File version6.0.3790.125
File size12,953,088
Date (UTC)30-Jan-2004
Time (UTC)15:32
SHA-1 hash641E35BDA048B268D79F8559BA88AFB0E4E2D999
MD5 hash765FEC6FDD535C3A25D56C1E97236381
PlatformIA-64
Service levelRTMQFE
File nameWshell32.dll
File version6.0.3790.125
File size8,168,448
Date (UTC)30-Jan-2004
Time (UTC)15:33
SHA-1 hash306E309193EA95F52BA2750B6CEBC9F1FD9EC328
MD5 hash0C720256D991187BC134CF165E86EB8D
Platformx86
Service levelWOW

Properties

Article ID: 833998 - Last Review: October 9, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Windows XP Media Center Edition 2004
  • Microsoft Windows XP Media Center Edition 2005 Update Rollup 2
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Tablet PC Edition
Keywords: 
kbqfe kbhotfixserver atdownload kbwinxpsp2fix kbenv kbwinxppresp2fix kbbug kbfix KB833998

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com