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You cannot clear or select the "Ask me before synchronizing the items" check box for Offline Files on Windows XP or on Windows 2000Article ID: 842222 - View products that this article applies to. On This PageSYMPTOMSWhen you try to change the Ask me before synchronizing the items setting for Offline Files, you may not
be able to clear or to select this check box. Additionally, if you have the Group
Policy setting Synchronize all offline items before logging off turned
on, the Ask me before synchronizing the items check box may be
cleared when you view the Synchronization Settings dialog box for an offline folder. This behavior occurs when you use an administrator account to log on to a computer that is running Microsoft Windows XP or Microsoft Windows 2000. RESOLUTIONHotfix informationWindows XPA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesNo prerequisites are required.Restart requirementYou must restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows XPDate Time Version Size File name ------------------------------------------------------- 11-May-2004 23:39 5.1.2600.1528 196,608 Mobsync.dll 11-May-2004 18:42 5.1.2600.1528 135,680 Mobsync.exe Windows XP 64-Bit EditionDate Time Version Size File name Platform ------------------------------------------------------------------ 11-May-2004 23:40 5.1.2600.1528 423,424 Mobsync.dll IA-64 11-May-2004 19:16 5.1.2600.1528 363,008 Mobsync.exe IA-64 11-May-2004 23:39 5.1.2600.1528 196,608 Wmobsync.dll x86 11-May-2004 18:42 5.1.2600.1528 135,680 Wmobsync.exe x86 Windows 2000A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesNo prerequisites are required.Restart requirementYou must restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Date Time Version Size File name ------------------------------------------------------- 01-Jun-2004 17:36 5.0.2195.6934 169,232 Mobsync.dll 27-May-2004 19:22 5.0.2195.6934 111,376 Mobsync.exe STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915
(http://support.microsoft.com/kb/816915/
)
New file naming schema for Microsoft Windows software update
packages
824684
(http://support.microsoft.com/kb/824684/
)
Description
of the standard terminology that is used to describe Microsoft software
updates
PropertiesArticle ID: 842222 - Last Review: October 26, 2006 - Revision: 1.7 APPLIES TO
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