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"Microsoft Management console has encountered a problem" error message when you try to configure security policy settings on a Windows Server 2003 domain controller from a Windows XP-based computer

Article ID: 867783 - View products that this article applies to.

SYMPTOMS

If you try to use the Group Policy Object Editor to configure security policy settings for event logs on a remote Microsoft Windows Server 2003 domain controller, this operation may not work as expected. Specifically, when you double-click the security policy setting for the event log in the Group Policy Object Editor, and then you click to select the Define this policy setting check box, you receive the following error message:

Microsoft Management console has encountered a problem and needs to close.

We are sorry for any inconvenience. If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem.

Note These symptoms occur when you try to configure security policy settings from a Microsoft Windows XP-based computer.

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CAUSE

This problem may occur in the following scenario:

You install the Windows Server 2003 Administration Tools on your Windows XP-based computer.
You edit the Sceregvl.inf file by following the instructions that are described in steps 1 through 4 of the "Use Group Policy to set your application and system log security for a domain, site, or organizational unit in Active Directory" section of the following article in the Microsoft Knowledge Base:
323076
(http://support.microsoft.com/kb/323076/ )
How to set event log security locally or by using Group Policy in Windows Server 2003
You start the Active Directory Users and Computers snap-in, and then you open the Group Policy object that you want to configure.

In this situation, Windows XP uses an incorrect registry type to process the operation.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389

(http://support.microsoft.com/kb/322389/EN-US/ )

How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next English that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires Windows XP Service Pack 1 (SP1).

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP

Date         Time   Version         Size    File name
--------------------------------------------------------
29-Jun-2004  03:35  5.1.2600.1548  545,792  Wsecedit.dll

Windows XP, 64-Bit Edition

Date         Time   Version           Size    File name
-----------------------------------------------------------------
29-Jun-2004  03:40  5.1.2600.1548  1,475,584  Wsecedit.dll  IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

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MORE INFORMATION

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684

(http://support.microsoft.com/kb/824684/ )

Description of the standard terminology that is used to describe Microsoft software updates

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