Article ID: 870898 - View products that this article applies to.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows Registry
When your Hewlett-Packard computer restarts during the Microsoft Windows XP Service Pack 2 (SP2) upgrade by using the Out of Box Experience (OOBE) interface, you may receive the following error message:
Windows XP Setup is incompatible with this version of Windows. For more information, contact Microsoft.
This problem occurs because Hewlett-Packard computers install Recovery Console on the computer by using the Microsoft Windows XP Service Pack 1 (SP1) files that are located in the C:\Windows\I386 folder. These files cause the error message that this article describes.
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To work around this problem, you must remove the registry entry that installs Recovery Console on the computer:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 870898 - Last Review: November 10, 2004 - Revision: 3.2