Article ID: 870905
When you try to install McAfee Internet Security version 4.0 in Microsoft Windows XP Service Pack 2 (SP2), you may receive the following error message:
Note If you restart your computer, the same error appears while Windows is starting.
WebScanx.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
To resolve this issue, contact McAfee for information about updates to McAfee Internet Security version 4.0. For more information about McAfee products and support services, visit the following McAfee Web site:
http://us.mcafee.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For information about your hardware manufacturer, visit the following Web site:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.