Article ID: 873171 - View products that this article applies to.
You cannot roll back a device driver to a previously installed driver by using Device Manager after you install Microsoft Windows XP Service Pack 2 (SP2).
This problem occurs because no back up file is created for the previously installed driver of a third-party device when you install Windows XP SP2.
To work around this problem, reinstall the drivers for all third-party devices that experience this problem. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/283658/ )How to manage devices in Windows XP