Article ID: 931110 - View products that this article applies to.
When you try to start an application in Microsoft SoftGrid, you receive the following error message:
When this issue occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):
The SoftGrid Client could not launch application_name.
An unexpected error occurred. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx0B-0000B034
Additionally, an entry that resembles the following is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
No information is available at this time.
No information is logged to sft-server.log for this error code.
This issue may occur if an older version of a sequence is streamed to a SoftGrid client that has a newer version of the sequence in the cache. This typically occurs in the following scenarios:
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