Error message when you try to start the SoftGrid Client: "Error code: xxxxxx-xxxxxx2C-80070043"

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Article ID: 931158 - View products that this article applies to.
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SYMPTOMS

When you try to start Microsoft SoftGrid, the program does not respond and you receive the following error message:
The SoftGrid Client could not launch {application_name}.
The network name cannot be found.
Error code: xxxxxx-xxxxxx2C-80070043
When this problem occurs, the following entry is logged in the SoftGrid Client log file (Sftlog.txt):
No information is available at this time.
Additionally, the following entry is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
No information is logged to sft-server.log for this error code.

MORE INFORMATION

This problem can occur if the following conditions are true:
  • The executable path that is specified in the FILENAME attribute of the CODEBASE element of the .OSD file is mapped to a network drive.
  • The connection to the network drive has been lost.

Properties

Article ID: 931158 - Last Review: April 19, 2007 - Revision: 2.1
APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
Keywords: 
kbtshoot kbexpertiseinter KB931158

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