Error message when you try to start an application by using the SoftGrid Client: "Error code: <xxxxxx-xxxxxx>44-00001004"

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Article ID: 931188 - View products that this article applies to.
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SUMMARY

When you try to start an application by using the SoftGrid Client, you receive the following error message:
The SoftGrid Client could not launch the application you requested.
The SoftGrid Client could no use the specified OSD file because the application package identifier has changed. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx44-00001004

CAUSE

This problem may occur if the SoftGrid Client cache contains two applications, and the following conditions are true of the .osd file:
  • The NAME attribute of the SOFTPKG element is the same for both applications.
  • The VERSION attribute of the SOFTPKG element is the same for both applications.
  • The NAME attribute of the SUITE element is the same for both applications.
  • The GUID attribute of the CODEBASE element is different for each application.

MORE INFORMATION

To avoid this problem, remove the old sequence from the SoftGrid Client cache before you add a new application that replaces the sequence.

Properties

Article ID: 931188 - Last Review: May 9, 2007 - Revision: 2.0
APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
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kbtshoot kbexpertiseinter KB931188

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