Article ID: 943887 - View products that this article applies to.
Terminal Services (TSWeb) in Windows Server 2008 and Remote Desktop Services (RDWeb) in Windows 2008 R2 are role-based services that lets users start RemoteApp and Desktop Connection from a web browser. RemoteApp and Desktop Connection provides a customized view of RemoteApp programs and virtual desktops to users. When a user starts a RemoteApp program, a Terminal Services session is started on the Windows Server 2008-based terminal server that hosts the RemoteApp program.
To start a RemoteApp program, a user connects to a website that is hosted on the Windows Server 2008-based TS Web Access server. When the user connects to the website, a list of available RemoteApp programs appears. Additionally, TS Web Access lets users connect to the remote desktop of any server or client computer on which the user has the required permissions.
If you are using Windows Server 2008 R2, you must use Remote Desktop Connection (RDC) client version 7.
You must have the Remote Desktop Connection (RDC) client version 6.1 installed to use TS Web Access with the following operating systems:
Note RDC 6.1 (6.0.6001) supports Remote Desktop Protocol 6.1.
Collapse this imageExpand this image
Information for administratorsWhen users try to connect to TS Web Access from a computer that has an earlier version of the RDC client installed, they will receive an error message that includes a URL. This URL points the user to a webpage where they can find more information.
Currently, the URL that is included in the error message points to this Knowledge Base article. However, you can change the URL that is included in the error message. To modify the URL, use one of the following methods.
Method 1: Use an ASP.NET application setting
To change the URL that is included in the error message, use an ASP.NET application setting. To do this, follow these steps:
Method 2: Edit the Web.config file
To change the URL that is included in the error message, you can edit the Web.config file for the TS Web Access website. To do this, follow these steps:
Information for non-administratorsIf you are not an administrator, contact the system administrator if you have problems when you use TS Web Access. For example, the system administrator can help you obtain and install an updated version of the RDC client.
Click the following links to find more options if this article cannot resolve your problem:
Article ID: 943887 - Last Review: July 12, 2013 - Revision: 7.1
Contact us for more help
Connect with Answer Desk for expert help.