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FIX: Windows Explorer crashes when you minimize Windows Media PlayerArticle ID: 944883 - View products that this article applies to. On This PageSYMPTOMSWhen you minimize Microsoft Windows Media Player to the Windows taskbar in Windows Vista, the player causes Windows Explorer to crash. CAUSEThis problem occurs because of a potential reentrancy condition in which an object can be destroyed while the internal object makes a call to another component. RESOLUTIONHotfix informationA supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.To resolve this problem, obtain the hotfix from the Microsoft Download Center. Download informationThe following files are available for download from the Microsoft Download Center:Windows Vista, 32-bit versions (all languages)Collapse this image 
(http://download.microsoft.com/download/8/F/D/8FD2D2A0-0200-474E-9C56-34C9324C1B6D/Windows6.0-KB944883-v2-x86.msu)
Windows Vista, 64-bit versions (all languages)Collapse this image
(http://download.microsoft.com/download/8/F/D/8FD2D2A0-0200-474E-9C56-34C9324C1B6D/Windows6.0-KB944883-v2-x64.msu)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/
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How to obtain Microsoft support files from online services
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel. Collapse this table
STATUS Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. To work around this issue, turn off the Windows Media Player toolbar for Windows Explorer. To do this, follow these steps:
PropertiesArticle ID: 944883 - Last Review: September 27, 2011 - Revision: 2.0
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