Error message when you run an application on a terminal server that is running Windows Server 2008 or Windows Vista with Service Pack 1: "Stop 0x0000008E"

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Article ID: 951954 - View products that this article applies to.
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SYMPTOMS

You use a Remote Desktop Protocol (RDP) session to log on to a terminal server that is running Windows Server 2008 or Windows Vista with Service Pack 1 (SP1). However, when you run an application, such as a Microsoft Visual FoxPro application, the terminal server may randomly crash. Additionally, you receive an error message that resembles the following:
Stop 0x0000008E
KERNEL_MODE_EXCEPTION_NOT_HANDLED

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

There are no prerequisites.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista with SP1 and Windows Server 2008, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb951954~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77408-May-200800:54Not Applicable
Package_2_for_kb951954~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,94108-May-200800:54Not Applicable
Package_3_for_kb951954~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77908-May-200800:54Not Applicable
Package_4_for_kb951954~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,77908-May-200800:54Not Applicable
Package_for_kb951954_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36708-May-200800:54Not Applicable
Package_for_kb951954_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43108-May-200800:54Not Applicable
Package_for_kb951954_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42108-May-200800:54Not Applicable
Package_for_kb951954_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42308-May-200800:54Not Applicable
Package_for_kb951954_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42508-May-200800:54Not Applicable
Package_for_kb951954_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43108-May-200800:54Not Applicable
Package_for_kb951954_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42208-May-200800:54Not Applicable
Package_for_kb951954_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42908-May-200800:54Not Applicable
Update.mumNot Applicable3,07708-May-200800:54Not Applicable
X86_51c1c112d3b0bab084a463c0a81e78e9_31bf3856ad364e35_6.0.6001.22174_none_3e96ca7e9760ee62.manifestNot Applicable69408-May-200800:54Not Applicable
X86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_b9356839b3d9927d.manifestNot Applicable6,54307-May-200803:42Not Applicable
Win32k.sys6.0.6001.221742,032,12807-May-200800:58x86
Windows Vista with SP1 and Windows Server 2008, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_4d761534cc605521f19e5ba38d2ff638_31bf3856ad364e35_6.0.6001.22174_none_41fd847467ae343e.manifestNot Applicable69808-May-200800:54Not Applicable
Amd64_725f1ecdbe942c55f54a567aa7ff5df8_31bf3856ad364e35_6.0.6001.22174_none_215bb05b52f94bd4.manifestNot Applicable1,03808-May-200800:54Not Applicable
Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_155403bd6c3703b3.manifestNot Applicable6,55907-May-200804:54Not Applicable
Package_1_for_kb951954~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,78408-May-200800:54Not Applicable
Package_2_for_kb951954~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,16708-May-200800:54Not Applicable
Package_3_for_kb951954~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,00308-May-200800:54Not Applicable
Package_4_for_kb951954~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,00308-May-200800:54Not Applicable
Package_for_kb951954_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37508-May-200800:54Not Applicable
Package_for_kb951954_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43908-May-200800:54Not Applicable
Package_for_kb951954_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42908-May-200800:54Not Applicable
Package_for_kb951954_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43108-May-200800:54Not Applicable
Package_for_kb951954_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43308-May-200800:54Not Applicable
Package_for_kb951954_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43908-May-200800:54Not Applicable
Package_for_kb951954_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43008-May-200800:54Not Applicable
Package_for_kb951954_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43708-May-200800:54Not Applicable
Update.mumNot Applicable3,09908-May-200800:54Not Applicable
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_1fa8ae0fa097c5ae.manifestNot Applicable5,01307-May-200803:34Not Applicable
Win32k.sys6.0.6001.221742,741,76007-May-200801:26x64
Windows Vista with SP1 and Windows Server 2008, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_48c1ec472f4b0f88b6bc8b124b5ddaaa_31bf3856ad364e35_6.0.6001.22174_none_be7491d281012335.manifestNot Applicable1,03608-May-200800:53Not Applicable
Ia64_a5d6c6d952a44241022491f07c3b94a2_31bf3856ad364e35_6.0.6001.22174_none_104c5054837c6d98.manifestNot Applicable69608-May-200800:53Not Applicable
Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_b9370c2fb3d79b79.manifestNot Applicable6,55107-May-200804:26Not Applicable
Package_1_for_kb951954~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,77908-May-200800:53Not Applicable
Package_2_for_kb951954~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,99808-May-200800:53Not Applicable
Package_3_for_kb951954~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,99808-May-200800:53Not Applicable
Package_for_kb951954_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42508-May-200800:53Not Applicable
Package_for_kb951954_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42608-May-200800:53Not Applicable
Package_for_kb951954_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42908-May-200800:53Not Applicable
Package_for_kb951954_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43408-May-200800:53Not Applicable
Package_for_kb951954_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42608-May-200800:53Not Applicable
Package_for_kb951954_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43308-May-200800:53Not Applicable
Update.mumNot Applicable2,42308-May-200800:53Not Applicable
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_1fa8ae0fa097c5ae.manifestNot Applicable5,01307-May-200803:34Not Applicable
Win32k.sys6.0.6001.221746,638,59207-May-200801:16IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 951954 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
    • Windows Vista Enterprise
    • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe KB951954

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