Description of the Outlook 2003 hotfix package (Olkintl.msp [ENG]): August 26, 2008

List of issues that are fixed

This hotfix fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:

• After you start Outlook 2003, you may be prompted to enter credentials for your e-mail account. This issue occurs if the following conditions are true:
  • There are 11 or more MAPI profiles for other user accounts on the computer, and you are not logged on to these accounts.
  • You have Windows Desktop Search 3.01 installed on the computer.
• In Outlook 2003, you open a plain text e-mail message that contains Japanese text. After the message is opened, you cannot read the message, and the text looks as if it was corrupted. This issue occurs after you upgrade Outlook 2000 to Outlook 2003.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains prerequisites for the hotfix package:

• This hotfix is a Microsoft Office 2003 Service Pack 3 hotfix. To install the hotfix, you must have Microsoft Office 2003 Service Pack 3 installed.
  For more information about Office 2003 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
  870924  (http://support.microsoft.com/kb/870924/ ) How to obtain the latest service pack for Office 2003

Restart information

You do not have to restart the computer after you apply this hotfix package.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to correct the issues that are listed in this article.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The English (United States) version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Download information

Outlook 2003

Microsoft Windows Installer .msp file information

Contents of the Olkintl.msp file

Microsoft Office 2003 Multilingual User Interface (MUI)

Install the Office 2003 MUI hotfix if you are using the Office 2003 MUI together with Outlook 2003 or if you are experiencing the second issue that is listed in the "Introduction" section.

Microsoft Windows Installer .msp file informationAfter the hotfix is installed, the English (United States) version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Contents of the Engmui.msp file