The <Server>_PrimarySG_<number> security group is repopulated every hour even though the group's membership has not changed in System Center Operations Manager 2007 SP1

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Article ID: 967843 - View products that this article applies to.
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SYMPTOMS

When the Active Directory Auto Agent Assignment feature of System Center Operations Manager 2007 is enabled, event 11470 is logged every hour on the Root Management Server. This symptom occurs because the <Server>_PrimarySG_<number> security group is repopulated when Active Directory is requeried.

If the list of computers from Active Directory has not changed since the last query, the group should not be repopulated. However, if the number of computers that is returned by the LDAP query from Active Directory exceeds 1500, the security group will be repopulated.

System Center Operations Manager 2007 event 11470 resembles the following:

Source: Health Service Modules
Category: None
Type: Informational
Event ID: 11470
Description: AD Assignment module successfully added N computers to SecurityGroup <server>_PrimarySG_<number> in domain <domain_name> since the result of the assignment LDAP query has changed.

RESOLUTION

Update Information

This fix is contained within the Microsoft System Center Operations Manager 2007 Service Pack 1 update. To see a list of issues are fixed and how to obtain the cumulative rollup, refer to this article in the Microsoft Knowledge Base:
971541 Description of System Center Operations Manager 2007 Service Pack 1

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have System Center Operations Manager 2007 Service Pack 1 (SP1) installed. This hotfix must be applied to each computer that:
  • Hosts a Microsoft Operations Manager Root Management Server.
  • Hosts a Microsoft Operations Manager Management Server.

Restart requirement

You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.mom.adwriteactionmodule.dll6.0.6278.6359,24812-02-200908:03x86
Momagentinstaller.exe6.0.6278.56442,24012-02-200908:02IA-64
Momagentinstaller.exe6.0.6278.56178,56012-02-200908:02x86
Momagentinstaller.exe6.0.6278.56259,45612-02-200908:02x64
To extract the hotfix files that are contained in this hotfix:
  1. Copy the SystemCenterOperationsManager2007-SP1-KB967843-X86-X64-ENU.msi file to either a local folder or available network shared folder.
  2. Then run the SystemCenterOperationsManager2007-SP1-KB967843-X86-X64-ENU.msi file locally on each applicable computer that meets the predefined criteria.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.This problem was first corrected in Microsoft System Center Operations Manager 2007 R2.

MORE INFORMATION

To locate the Auto Agent Assignment settings in System Center Operations Manager 2007 SP1, follow these steps:
  1. Open the Operations console.
  2. In the left pane, click Administration.
  3. Under Device Management, click Management Servers.
  4. Right-click an item in the right pane, and then open its properties dialog box.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

MORE INFORMATION

For a list of issues that are fixed in Microsoft System Center Operations Manager 2007 R2, refer to the following article in the Microsoft Knowledge base:
971410 List of issues that are fixed in System Center Operations Manager 2007 R2

Properties

Article ID: 967843 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Operations Manager 2007 Service Pack 1
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB967843

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