You cannot enter the FQDN of all printer servers into the "Point and Print Restrictions" policy in Windows Server 2008 or in Windows Vista

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Article ID: 971059 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  1. There are many print servers in your domain.
  2. You configure the following policy in Windows Server 2008 or Windows Vista to control the servers that a client computer can connect to for point-and-print operations:
    User configuration\Administrative Templates\Control Panel\Printers\Point and Print Restrictions
  3. You enable this policy and enable the Users can only point and print to these servers option.
  4. In the Enter fully qualified server names separated by semicolons box, you try to enter the fully qualified domain name (FQDN) of all printer servers.
In this scenario, the Enter fully qualified server names separated by semicolons box does not accept all FQDNs. Therefore, you cannot manage printer servers in your domain correctly.

CAUSE

This problem occurs because of a 1024-character limit of the Enter fully qualified server names separated by semicolons box in the "Point and Print Restrictions" policy.

RESOLUTION

To resolve this problem, install the following hotfix. After you install the following hotfix, the character limit is changed from 1024 to 8192.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a computer that is running Windows Vista, you must have Windows Vista Service Pack 1 (SP1) or Windows Vista SP2 installed.

There are no prerequisites for a computer that is running Windows Server 2008.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately.
MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Printing.admxNot Applicable24,33915-May-200908:01Not Applicable
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Printing.admxNot Applicable24,33915-May-200908:01Not Applicable
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Printing.admxNot Applicable24,33915-May-200908:01Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb971059_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36718-May-200905:47Not Applicable
Package_for_kb971059_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36418-May-200905:47Not Applicable
Package_for_kb971059_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71218-May-200905:47Not Applicable
Package_for_kb971059_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,41618-May-200905:47Not Applicable
Package_for_kb971059_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36418-May-200905:47Not Applicable
Package_for_kb971059_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71318-May-200905:47Not Applicable
X86_microsoft-windows-printing-adm_31bf3856ad364e35_6.0.6001.22434_none_0622f0f59a6d9b04.manifestNot Applicable2,91615-May-200916:44Not Applicable
X86_microsoft-windows-printing-adm_31bf3856ad364e35_6.0.6002.22137_none_080c63bb97913c2d.manifestNot Applicable2,91615-May-200916:43Not Applicable
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-printing-adm_31bf3856ad364e35_6.0.6001.22434_none_62418c7952cb0c3a.manifestNot Applicable2,92215-May-200916:44Not Applicable
Amd64_microsoft-windows-printing-adm_31bf3856ad364e35_6.0.6002.22137_none_642aff3f4feead63.manifestNot Applicable2,92215-May-200916:42Not Applicable
Package_for_kb971059_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37518-May-200905:47Not Applicable
Package_for_kb971059_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37218-May-200905:47Not Applicable
Package_for_kb971059_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72218-May-200905:47Not Applicable
Package_for_kb971059_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42418-May-200905:47Not Applicable
Package_for_kb971059_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37218-May-200905:47Not Applicable
Package_for_kb971059_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72318-May-200905:47Not Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-printing-adm_31bf3856ad364e35_6.0.6001.22434_none_062494eb9a6ba400.manifestNot Applicable2,91915-May-200916:35Not Applicable
Ia64_microsoft-windows-printing-adm_31bf3856ad364e35_6.0.6002.22137_none_080e07b1978f4529.manifestNot Applicable2,91915-May-200916:26Not Applicable
Package_for_kb971059_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42018-May-200905:47Not Applicable
Package_for_kb971059_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,36818-May-200905:47Not Applicable
Package_for_kb971059_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71618-May-200905:47Not Applicable

Properties

Article ID: 971059 - Last Review: October 7, 2011 - Revision: 3.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB971059

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