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Notice

This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:

Latest updates for versions of Office that use Windows Installer (MSI)

This article describes update KB2899493 for Microsoft Office 2013 that was released on November 11, 2014. This update also applies to Office Home and Student 2013 RT.

Please be aware that the update in Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?).

Fixes and Improvements

Fixes the following issues:

  • Assume that you have an inkjet printer that is out of ink or has low ink. When you try to print a document by using the printer from an Office 2013 application, you may receive a "Toner Low" or "No Toner" error message. The error message is confusing, because an inkjet printer does not use toner.

  • Outlook may be unable to download the Offline Address Book (OAB) if Outlook uses non-interactive authentication to connect to an Exchange server.

Improves the file-syncing ability and the Telemetry logging feature.



Improves the Document Inspector so that it covers more hidden and personal information in an Office document.



Improves localization in multiple languages to make sure that the meanings are accurate.
 


Improves the performance of the Office 2013 applications by adding the graphics drivers to the block list if they cause an Office application to crash frequently.

Note You can disable this improvement by following the instructions in the "Registry information" section.
 

More Information

How to determine if my Office installation is Click-to-Run or MSI-based:

  1. Start an Office 2013 application, such as Word 2013.

  2. On the File menu, click Account.

  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.

Office 2013 Click-to-Run installation

MSI-based Office 2013

The screenshot for Word Click To Run

The screenshot for Word MSI

This update contains the files that are listed in the following tables.

32-bit

Mso-x-none.msp file information

File name

File version

File size

Date

Time

Firstrun.exe

15.0.4665.1000

991,392

22-Oct-2014

06:01

Mso.dll.x86

15.0.4667.1001

26,366,648

22-Oct-2014

06:01

Mso.tpn.txt.x86

Not Applicable

1,814

22-Oct-2014

06:01

Msointl.dll

15.0.4663.1000

3,617,984

22-Oct-2014

06:01

Msointl.rest.idx_dll

15.0.4663.1000

1,484,480

22-Oct-2014

06:01

Msores.dll

15.0.4657.1000

81,383,096

22-Oct-2014

06:01

Msosqm.exe

15.0.4667.1000

550,064

22-Oct-2014

06:01

Office.dll

15.0.4667.1001

457,384

22-Oct-2014

06:01


64-bit

Mso-x-none.msp file information

File name

File version

File size

Date

Time

Firstrun.exe

15.0.4667.1000

1,045,152

22-Oct-2014

06:01

Mso.dll.x64

15.0.4667.1001

36,816,576

22-Oct-2014

06:01

Mso.dll.x86

15.0.4667.1001

26,366,648

22-Oct-2014

06:05

Mso.tpn.txt.x64

Not Applicable

1,814

22-Oct-2014

06:01

Mso.tpn.txt.x86

Not Applicable

1,814

22-Oct-2014

06:01

Msointl.dll

15.0.4663.1000

3,643,576

22-Oct-2014

06:01

Msointl.rest.idx_dll

15.0.4663.1000

1,484,480

22-Oct-2014

06:01

Msores.dll

15.0.4657.1000

81,383,104

22-Oct-2014

06:01

Msores.dll.x86

15.0.4657.1000

81,383,096

22-Oct-2014

06:05

Msosqm.exe

15.0.4665.1000

654,512

22-Oct-2014

06:01

Office.dll

15.0.4667.1001

457,376

22-Oct-2014

06:01

Windows 8

  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.

  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.

  3. In the list of updates, locate and then tap or click update KB2899493, and then tap or click Uninstall.

Windows 7

  1. Click Start, and then click Run.

  2. Type Appwiz.cpl, and then click OK.

  3. Click View installed updates.

  4. In the list of updates, locate and then click update KB2899493, and then click Uninstall.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all Versions of Office.
 

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