Notice
This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:
Latest updates for versions of Office that use Windows Installer (MSI)
This article describes update KB2920735 for Microsoft Office 2013 that was released on February 10, 2015. This update also applies to Office Home and Student 2013 RT. This update has a prerequisite. Please be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?). Â
Improvements and Fixes
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Improves the integration of OneDrive and the other Office 2013 applications so that conflict issues are handled better.
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Fixes the issue in which the MSOSync.exe process may stop responding during initialization process because the sync progress fails.
Update information
Restart information
You may have to restart the computer after you install this update. Â
Prerequisites
To install this hotfix package, you must have Microsoft Office 2013 or Microsoft Office 2013 Service Pack 1 installed. Â
More Information
How to determine whether my Office installation is Click-to-Run or MSI-based:
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Start an Office 2013 application, such as Microsoft Word 2013.
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On the File menu, click Account.
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For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
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Office 2013 Click-to-Run installation |
MSI-based Office 2013 |
|---|---|
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This update contains the files that are listed in the following tables. 32-bit Csisyncclient-x-none.msp file information
|
File name |
File version |
File size |
Date |
Time |
|---|---|---|---|---|
|
Csisyncclient.exe |
15.0.4693.1000 |
82,664 |
21-Jan-2015 |
06:58 |
64-bit Csisyncclient-x-none.msp file information
|
File name |
File version |
File size |
Date |
Time |
|---|---|---|---|---|
|
Csisyncclient.exe |
15.0.4693.1000 |
111,848 |
21-Jan-2015 |
07:01 |
Windows 8 and Windows 8.1
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Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.
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Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.
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In the list of updates, locate and then tap or click update KB2920735, and then tap or click Uninstall.
Windows 7
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Click Start, and then click Run.
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Type Appwiz.cpl, and then click OK.
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Click View installed updates.
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In the list of updates, locate and then click update KB2920735, and then click Uninstall.
References
See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.
