Genuine Advantage Solution Center

E-mail

Hours: 24 hours a day, 7 days a week
Response time: Within 24 hours
E-mail Customer Service

Chat

Hours: Always open Hours: Temporarily unavailable
Response time: Approximately #minute(s)
Chat with Customer Service

Telephone

Hours: 24 hours a day, 7 days a week
For Windows 7: 1-866-530-6364

For Windows Vista, XP, Microsoft Office and all
other products: 1-866-530-6599

Mail

Corporate address:
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-6399
Attn: Customer Service
View Microsoft Worldwide contact information

Computer Manufacturer Support

If your Microsoft software was pre-installed or came with your
computer, you may have support options available through your
computer manufacturer.
View contact information for computer manufacturers

Product Solution Centers

For technical issues, please see
View product support for technical issues