Symptoms
This hotfix rollup package resolves compatibility issues of Asset Intelligence in Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2) with other Microsoft volume license products. This hotfix rollup resolves the following issues and is dated May 2011:
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The query for the Asset Intelligence "License 01A" report does not detect Microsoft System Center Configuration Manager 2007 licenses.
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The query for the Asset Intelligence "License 01A" report does not detect Microsoft System Center Data Protection Manager 2010 licenses or Microsoft System Center Operations Manager 2007 R2 licenses.
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The query for the Asset Intelligence "License 01A" report does not detect Microsoft Exchange Server 2003 licenses.
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The query for the Asset Intelligence "License 01A" report does not detect Microsoft Visio 2010 edition changes after an upgrade operation.
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The query for the Asset Intelligence "License 01A" report incorrectly reports some editions of Windows Server 2008 as Windows XP.
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The query for the Asset Intelligence "License 06A" report does not detect Microsoft SQL Server 2005 licenses.
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The query for the Asset Intelligence "License 06A" report detects Microsoft SQL Server 2005 licenses incorrectly on computers that have Microsoft SQL Server 2005 administration tools installed.
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The query for the Asset Intelligence "Software 01A" report reports the instance count of BizTalk Server 2010 incorrectly. The reported count is two times the number of instances.
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The query for the Asset Intelligence "Software 01A" report reports the instance count of Microsoft Word 2010 incorrectly. The reported count is two times the number of instances.
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The query for the Asset Intelligence "Software 01A" report reports the instance count of 64-bit Microsoft SQL Server 2005 incorrectly.
Resolution
To resolve these issues, install the following hotfix rollup package on the affected System Center Configuration Manager 2007 SP2 primary site server. The installation wizard for the package creates another package for clients. To deploy the package to all clients after you run the package on the primary site server, you have to create an advertisement.
Note The hotfix package can be installed on a System Center Configuration Manager 2007 SP2 site server that is running an x86-based or x64-based version of an operating system.
For more information about installation guide, click the following article number to view the article in the Microsoft Knowledge Base:
2477182 System Center Configuration Manager 2007 Hotfix Installation Guidance
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have System Center Configuration Manager 2007 Service Pack 2 (SP2) installed.
Registry information
To use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Note You have to close Configuration Manager administration console before you install this hotfix package.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
System Center Configuration Manager 2007 file information notes
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
SCCM2007AC-SP2-KB2528650-x86-ENU.msp |
Not applicable |
533,504 |
01-Feb-2010 |
15:55 |
Not applicable |
|
Update.sql |
Not applicable |
2,141 |
01-Feb-2010 |
15:50 |
Not applicable |
|
AssetAdvisor.dll |
4.0.6487.2184 |
312,168 |
01-Feb-2010 |
07:55 |
x86 |
|
VAppCollector.exe |
4.0.6487.2184 |
255,336 |
01-Feb-2010 |
07:55 |
x86 |
|
InventoryAgentSchema.mof |
Not applicable |
60,860 |
01-Feb-2010 |
07:35 |
Not applicable |
Note It is expected that the article ID in SCCM2007AC-SP2-KB2528650-x86-ENU.msp does not match the ID of this article. This is an artifact of the hotfix build process.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2444668 Hotfix rollup for Asset Intelligence compatibility issues in System Center Configuration Manager 2007 SP2 with other Microsoft volume license products: November 2010
