Warning: The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. For more information, see Internet Explorer 11 desktop app retirement FAQ.
Symptoms
When you turn on or turn off the Enterprise Mode feature in the Tools menu of Internet Explorer 11, Internet Explorer crashes, and you receive the following error message:
Internet Explorer has stopped working
This issue occurs when you specify a URL in the "Enable" string value for the following registry key which is used to enable the Enterprise Mode option:HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\EnterpriseModeFor example, the Enable string value is set to http://localhost:13000.
Note When you set an HTTP URL to the "Enable" string value, Internet Explorer sends information about which sites are being used with Enterprise Mode to the specified URL. This information is sent to understand what sites might need to be added to a centrally managed site list.
Cause
This issue occurs because after Internet Explorer sends the information when you enable or disable Enterprise Mode, a problem with Internet Explorer's code causes the crash.
Resolution
Update information
To resolve the issue, installing the update.
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Internet Explorer version |
Download links |
|---|---|
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Update for Internet Explorer 11 for Windows 7 SP1 |
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Update for Internet Explorer 11 for Windows 7 SP1 for x64-based systems |
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Update for Internet Explorer 11 for Windows 8.1 |
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Update for Internet Explorer 11 for Windows 8.1 for x64-based systems |
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Update for Internet Explorer 11 for Windows Server 2008 R2 SP1 |
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Update for Internet Explorer 11 for Windows Server 2012 R2 |
Note You can also remove the HTTP URL from the "Enable" value to work around this issue.
You can also install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update.
For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspxNote This update was first included in security update 2969262.
2969262 MS14-035: Cumulative Security Update for Internet Explorer: June 10, 2014
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
