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Notice

This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:

Latest updates for versions of Office that use Windows Installer (MSI)

This article describes update KB3085585 for Microsoft Office 2013 that was released on October 13, 2015. This update also applies to Office Home and Student 2013 RT. This update has a prerequisite.

Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

Fixes the following issues:

  • You may see merge conflicts of a file when the download and the copy on the disk are the same.

  • Microsoft Office Upload Center crashes intermittently.

  • When you try to synchronize a file in Office 2013 applications, you receive the Access Denied error message. This issue occurs when OneDrive isn't running.

Update information

Restart information

You may have to restart the computer after you install this update.

Prerequisite

To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Open an Office 2013 application, such as Microsoft Word 2013.

  2. On the File menu, select Account.

  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.

Office 2013 Click-to-Run installation

MSI-based Office 2013

The screenshot for Word Click To Run

The screenshot for Word MSI

This update contains the files that are listed in the following tables.

32-bit

Csi-x-none.msp file information

File name

File version

File size

Date

Time

Cmigrate.exe.x64

15.0.4763.1000

7,923,320

15-Sep-2015

07:01

Cmigrate.exe.x86

15.0.4763.1000

5,792,888

15-Sep-2015

06:58

Csi.dll.x64

15.0.4763.1000

7,695,456

15-Sep-2015

07:01

Csi.dll.x86

15.0.4763.1000

5,494,976

15-Sep-2015

06:58


64-bit

Csi-x-none.msp file information

File name

File version

File size

Date

Time

Cmigrate.exe.x64

15.0.4763.1000

7,923,320

15-Sep-2015

06:58

Cmigrate.exe.x86

15.0.4763.1000

5,792,888

15-Sep-2015

07:01

Csi.dll.x64

15.0.4763.1000

7,695,456

15-Sep-2015

06:58

Csi.dll.x86

15.0.4763.1000

5,494,976

15-Sep-2015

07:01


Office Home and Student 2013 RT

Csi-x-none.msp file information

File name

File version

File size

Date

Time

Cmigrate.exe.arm

15.0.4763.1000

6,513,288

15-Sep-2015

06:58

Csi.dll.arm

15.0.4763.1000

6,088,096

15-Sep-2015

06:58

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and then select update KB3085585, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then tap Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and then select update KB3085585, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and then select update KB3085585, and then select Uninstall.

References

See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

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