Article ID: 2921197 - View products that this article applies to.
Assume that you install an October 2013 cumulative update for Microsoft Lync 2013 on a Lync Room System (LRS) device. Then, you restart the LRS device. In this situation, multiple user interface (UI) elements of LRS may not be displayed. For example, you may encounter the following issues:
This issue occurs because LRS UI uses Office Communicator Object Model API (OCOM) to report whether Lync 2013 is running before LRS UI invokes the Lync 2013 functionality. However, OCOM reports that Lync 2013 is running before LRS signs in. Therefore, multiple LRS user interface elements are not displayed as expected.
To resolve this issue, install the following update:
(http://support.microsoft.com/kb/2920616/ )Description of the Lync Room System update: January 2014
Article ID: 2921197 - Last Review: March 17, 2014 - Revision: 2.0