Advisory Services is an hourly fee-based, consultative support option that provides proactive support beyond your break-fix product maintenance needs. This is a remote, phone-based support option that includes working with the same technician for assistance with issues like product migration, code review, or new program development. This service is typically used for shorter engagements, and is designed for developers and IT professionals who do not require the traditional onsite consulting or sustained account management services that are available from other Microsoft support options.

Service Description:
Microsoft Advisory Services provides short-term advice and guidance for problems not covered with Problem Resolution Service and requests for consultative assistance for design, development and deployment issues.

Advisory Services are charged at an hourly rate of $210 U.S. The scope of the engagement is estimated prior to the delivery of the service, and a contract must be executed between the customer and Microsoft before Microsoft begins work.

The following Advisory Services are currently available only in the United States and Canada.

Professional Support	Call for $210/hr.
Advisory Services	(800) 936-5200

Advisory Services Overview

	Remotely Delivered Solution Areas
	Code Reviews
	Installation and Configuration Technologies
	Performance Tuning
	System Management Server Deployments
	Migrations (one Microsoft product version to next)
	Visual Basic to Visual Basic .NET

	Product-Specific Solution Areas
	BizTalk Server
	Commerce Server
	Content Management Server
	Exchange Server
	Message Queue Server
	Office/Project/Visio
	Operations Server
	Small Business Server 2000
	Windows 2000 Server
	Windows Server 2003

View the Frequently Asked Questions for more information about Advisory Services.